News & support

Articles

Legislation updates, compliance guidance, product news, and industry-specific advice for NZ data users.

Product update11 May 2026

Preview: the new DEIS analytics dashboard

We are building a comprehensive analytics dashboard that gives you visibility into your lookup patterns, compliance rates, and team activity.

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Compliance4 May 2026

The 2026 NZ privacy compliance checklist for third-party data users

An updated checklist covering all your obligations when accessing personal information from third-party data sources in 2026.

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Product update20 Apr 2026

MFA now available: add an extra layer of security to your DEIS account

For high-security environments, you can now enable multi-factor authentication alongside magic-link login.

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Product update6 Apr 2026

DEIS mobile app: run compliant lookups from anywhere

The DEIS mobile app is now available for iOS and Android. Run lookups, check your evidence trail, and manage notifications on the go.

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Industry23 Mar 2026

Education: privacy compliance when accessing student records from third-party sources

Universities and polytechnics accessing student data from NZQA, StudyLink, or other institutions must comply with IPP3A. Here is how.

educationuniversitiesstudent data
Data sources9 Mar 2026

Court records through DEIS: Ministry of Justice integration now live

Search Ministry of Justice court records through DEIS with full IPP3A compliance. Available now for eligible subscribers.

Ministry of Justicecourt recordsClean Slate
Industry23 Feb 2026

Logistics and freight: privacy compliance for identity verification and proof of delivery

Freight and logistics companies collect personal information for identity verification and delivery confirmation. Here are the privacy obligations.

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Compliance9 Feb 2026

AI and privacy: what NZ businesses need to know about using AI with personal data

Using AI to process personal information from third-party sources creates unique privacy challenges. Here is the current legal position.

AIautomated decisionstransparency
Product update26 Jan 2026

DEIS now integrates with illion: three credit bureaus, one compliance platform

illion joins Centrix and Equifax as our third credit bureau integration. All three bureaus, one compliance workflow.

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Legislation12 Jan 2026

Privacy Act review 2026: what changes are on the horizon

The Government has announced a comprehensive review of the Privacy Act 2020. Here is what is likely to change and how to prepare.

Privacy Act review2026AI
Product update29 Dec 2025

DEIS year in review: 2025 highlights

A look back at what we shipped, the privacy landscape changes, and what is coming in 2026.

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Industry15 Dec 2025

Open banking in NZ: privacy implications for data sharing APIs

As NZ moves toward open banking, the privacy implications of API-based financial data sharing are significant. Here is what to prepare for.

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Compliance1 Dec 2025

How long should you keep lookup data? A guide to data retention under the Privacy Act

The Privacy Act limits how long you can retain personal information. Here is how to set appropriate retention periods for lookup data.

data retentionIPP9data minimisation
Compliance17 Nov 2025

Government agencies: IPP3A obligations for inter-agency data sharing

When government agencies share personal information between themselves, IPP3A still applies. Here is how to manage it.

governmentinter-agencyAISA
Support3 Nov 2025

DEIS API documentation: integrating compliance into your existing systems

The DEIS API allows developers to integrate IPP3A-compliant lookups directly into their business applications.

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Industry20 Oct 2025

Healthcare: privacy compliance when accessing patient data from third-party sources

Health agencies accessing data from ACC, PHOs, or other health databases have specific privacy obligations. Here is what to know.

healthcareHIPChealth information
Product update6 Oct 2025

New feature: bulk lookups with batch compliance

Run up to 100 lookups at once with the same IPP3A pathway. Perfect for portfolio reviews and batch processing.

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Industry22 Sept 2025

Construction industry: privacy compliance when vetting subcontractors

Checking a subcontractor's company status, director history, and financial standing involves third-party data. Here is how to handle the privacy obligations.

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Product update8 Sept 2025

DEIS now integrates with Equifax NZ for compliant credit reporting

Equifax joins Centrix as our second credit bureau integration. Run credit checks through either bureau with full IPP3A compliance.

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Legislation25 Aug 2025

Privacy Commissioner Annual Report 2025: key takeaways for data users

The Privacy Commissioner's annual report highlights increasing complaints about third-party data collection. Here is what it means for DEIS users.

Privacy Commissionerannual reportenforcement
Support11 Aug 2025

Customising your IPP3A notification templates in DEIS

DEIS sends notifications to individuals when the notification pathway is selected. Here is how to customise the content and branding.

notificationstemplatescustomisation
Industry28 Jul 2025

Telcos: privacy compliance for customer credit checks and identity verification

Telecommunications companies run millions of credit and identity checks annually. Here is how to manage the compliance at scale.

telcotelecommunicationscredit checks
Compliance14 Jul 2025

Cross-border data transfers: NZ privacy obligations when data leaves the country

When personal information collected through NZ sources is transferred overseas, additional privacy obligations apply. Here is what you need to know.

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Support30 Jun 2025

The DEIS transparency portal: how individuals can see their data access history

A guide for individuals on how to use the DEIS transparency portal to see who has accessed their personal information.

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Industry16 Jun 2025

Energy retailers: privacy compliance for credit checks and customer data sharing

Energy companies share customer data with credit bureaus and access third-party data for credit assessments. Here is how to stay compliant.

energyutilitiescredit checks
Data sources2 Jun 2025

Carjam integration update: new data fields and faster lookups

Our Carjam integration now includes additional vehicle data fields and significantly faster response times.

Carjamvehicle historyintegration update
Data sources19 May 2025

Landonline property searches: privacy obligations for conveyancers and agents

Property searches through LINZ Landonline involve personal information about property owners. Here is how to handle the privacy requirements.

LandonlineLINZproperty
Compliance5 May 2025

Received a compliance notice from the Privacy Commissioner? Here is what to do

If the OPC issues a compliance notice, you need to act quickly. Here is a step-by-step guide to responding.

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Support21 Apr 2025

How DEIS magic-link authentication works and why it is secure

No passwords to remember or breach. Here is how our magic-link login works and the security measures behind it.

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Industry7 Apr 2025

Debt collection agencies: privacy compliance when tracing and collecting

Debt collectors access multiple data sources to trace debtors and assess ability to pay. Here is how to manage the privacy obligations.

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Legislation24 Mar 2025

IPP7: handling requests to correct personal information

When an individual says your records are wrong, you have obligations to correct or annotate. Here is the process.

IPP7right of correctionPrivacy Act
Legislation10 Mar 2025

IPP6 explained: the individual's right to access their personal information

When someone asks to see what data you hold about them, you have 20 working days to respond. Here is how to handle it.

IPP6right of accessPrivacy Act
Industry24 Feb 2025

Law firms: managing privacy compliance in litigation and due diligence

Lawyers access personal information from multiple sources during litigation and transactions. Here is how to handle the privacy obligations.

legallaw firmslitigation
Product update10 Feb 2025

New feature: team management and role-based access

DEIS now supports multiple users per business account with role-based access controls. Manage who can run lookups, export evidence, and update settings.

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Industry27 Jan 2025

Accounting firms: privacy compliance in client due diligence

AML/CFT due diligence requirements mean accounting firms access third-party data regularly. Here is how to handle the privacy obligations.

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Data sources13 Jan 2025

Centrix integration: running compliant credit checks through DEIS

DEIS now offers direct Centrix integration. Here is how to set it up and ensure every credit check is IPP3A compliant.

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Support20 Dec 2024

How to export your DEIS evidence log for audits and investigations

Step-by-step guide to exporting your compliance evidence trail from DEIS for OPC investigations, audits, or internal reviews.

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Industry9 Dec 2024

Recruitment agencies: staying compliant when running candidate background checks

Background checks on job candidates involve multiple third-party data sources. Here is how recruitment agencies can meet their IPP3A obligations.

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Legislation25 Nov 2024

Privacy Act amendments 2024: what changed and what it means for data users

The Privacy Amendment Act 2024 strengthened enforcement powers and clarified several obligations around third-party data collection.

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Data sources11 Nov 2024

NZBN lookups: privacy obligations when searching the business number register

The NZBN register contains personal information about sole traders and partners. Here is what you need to know.

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Support28 Oct 2024

Getting started: how to set up your DEIS account in 5 minutes

A step-by-step guide to creating your DEIS account, connecting data sources, and running your first compliant lookup.

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Industry15 Oct 2024

Insurance industry: privacy compliance for claims investigation and underwriting

Insurers access personal information from multiple third-party sources during claims and underwriting. Here is how to manage compliance.

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Product update1 Oct 2024

DEIS now integrates with Xero: sync contacts, run compliant lookups

Connect your Xero account to DEIS and run privacy-compliant lookups on your existing client base without re-entering data.

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Legislation16 Sept 2024

Privacy breach notification: when and how to report under the Privacy Act 2020

The Privacy Act 2020 introduced mandatory breach notification. Here is what triggers a notification and what you need to do.

breach notificationPrivacy Actserious harm
Data sources2 Sept 2024

How to use Companies Office data compliantly through DEIS

Company and director searches through the Companies Office are one of the most common lookups in NZ. Here is how to stay compliant.

Companies OfficeMBIEdirector search
Product update19 Aug 2024

Introducing DEIS: NZ's first unified data compliance platform

Today we are launching DEIS — a platform that aggregates NZ data sources and handles IPP3A compliance obligations automatically.

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Industry5 Aug 2024

Real estate agents: tenant screening and the Privacy Act

Running background checks on prospective tenants? Here is how to do it without breaching the Privacy Act 2020.

real estatetenant screeningproperty management
Data sources22 Jul 2024

What is the PPSR and why does it matter for compliance?

The Personal Property Securities Register is one of New Zealand's most-used data sources. Here is what it is and what privacy obligations come with it.

PPSRCompanies Officedata source
Industry8 Jul 2024

Finance companies: credit check compliance under the Privacy Act 2020

Running credit checks through Centrix or Equifax? Every lookup creates IPP3A obligations that most finance companies are not meeting.

financecredit checksCentrix
Industry20 Jun 2024

Car dealers: your guide to privacy-compliant vehicle history checks

Every Carjam or PPSR lookup on a customer triggers IPP3A obligations. Here is how NZ car dealers can stay compliant.

automotiveCarjamPPSR
Legislation3 Jun 2024

OPC enforcement trends: what the Privacy Commissioner is focusing on in 2024

The Office of the Privacy Commissioner has signalled increased scrutiny on third-party data collection practices. Here is what that means for your business.

OPCenforcementPrivacy Commissioner
Legislation15 May 2024

Privacy Act 2020 IPP3A: what NZ businesses need to know in 2024

Information Privacy Principle 3A requires agencies to notify individuals when collecting personal information from third parties. Here is what that means in practice.

Privacy ActIPP3Acompliance